Position Description

Job Title: QA Research Specialist

General Description:

This position serves as the department’s research specialist on customer product inquiries and concerns. Serves as liaison with contract manufacturers for technical information requests. Researches and supports foreign product registration needs. Reviews internal QA documents for consistency and accuracy.

Core Duties and Responsibilities:

Point person to provide technical and research support for customer inquiries
Provides support researching product and ingredient complaints
Serves as liaison with contract manufacturers on all technical information requests
Assists QA management in providing technical and research support for foreign product registration
Reviews internal QA documents for consistency and accuracy
Researches, maintains and reports on all Non-GMO Affirmation activities
Provides support in the review and approval of written materials and technical documents
Provides support on various quality systems including, but not limited to, raw material qualification, Consumer Labs, IFOS, etc.
Regular onsite attendance is an essential function of this position
Additional duties as needed

Position Requirements:

Bachelor’s degree in health related field
2+ years of dietary supplement experience or equivalent
Ability to interact with associates on all levels and communicate effectively across several functional areas
Strong organization skills and detail oriented
Excellent communication skills; verbal and written
Ability to translate highly technical information so it is understandable for the target audience